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Product Support

Product Registration

Register My Appliance Registration allows us to contact you in the event of an important product update or service repairs.

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FAQs

Frequently asked questions about our products and their installation.

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Parts & Accessories

We stock the entire range of genuine Grundig spares parts for all of our models, so if you require easy fit replacement shelves for your fridge or if you need a washing machine motor or a dishwasher pump we can help you!

Parts & Accessories

Need A Repair?

There's never a convenient time for your appliance to break down but, if it does, we have options to suit your budget.

We have over 400 qualified engineers nationwide on hand to help.

If you have an EcoDesign product and would like some basic repair information, please view our Repair Guides link below:

Domestic Appliance Repairs

Ecodesign Repair Guides

Buying Guides

Look through our buying guides for useful information that will help you find the right appliance for your kitchen and requirements.

View Buying Guides

TV and Small Appliance Owners

If you have purchased one of the following Grundig products before November 2013 and are experiencing problems, please call 0871 2301777.

  • Grundig FreeSat Set Top Box
  • Grundig Freeview Set Top Box
  • Grundig Television
  • Grundig Audio products

This number is answered between the hours of 9am and 5pm Monday to Friday. Calls cost 10p per minute from a BT landline and calls from other providers could be more.

For all other Grundig products purchased before November 2013 and not produced by Arcelik or any of our subsidiaries, please contact the store you purchased the products from for further help and assistance.